Returns & Exchanges
At Sugarboo & Co., we want your home to be filled with pieces you love, which is why we offer returns on most items within 30 days of delivery. Please ensure items are in their original, unused condition and packaging to qualify for a full refund.
Initiate Your Request
Contact our customer service team or visit our online portal with your order number and email address to start your return or exchange.
Prepare Your Package
Carefully pack your items in their original boxes with all protective materials to ensure they arrive back at our studio safely.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing